![]() ![]() ![]() For webinars, hosts using desktop client versions lower than 5.11.9 can inadvertently cause both manual captioning and automated captioning to be shown at the same time.If manual captioning is enabled for the session, you can't use automated captions in the meeting/webinar or breakout rooms.Because of these limitations, if you are required to use speech-to-text support for any compliance or accessibility needs in your meetings and webinars, we recommend using a manual captioner or service that may be able to guarantee a specific accuracy. The accuracy of the automated captions depends on many variables, such as but not limited to background noise, volume and clarity of the speaker’s voice, and lexicons and dialects specific to geography or community. If you cannot provide captioning manually or with a third-party service, the automated live transcription feature is also available but has limitations to take note of.Automated captions are not available for On-Prem accounts.Automated captioning support for languages besides English requires client version 5.11.9 or higher. ![]()
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